678690
112
Zoom out
Zoom in
Previous page
1/114
Next page
Support and legal
Support application
Use the Support app to find device and software information. You can read
support topics, troubleshoot or use helpful apps such as the device test. Visit our
Web support directly from the app to read User guides, knowledge articles or the
Support forum.
Support contact information is available from the Contact us menu even without a network
connection.
To access the Support app
Find and tap Settings >
.
Connect to the internet when using the Support application for the best available support.
Restarting, resetting and repairing
You can force your device to restart or shut down if it stops responding or won't
restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is
sometimes necessary if your device stops functioning properly, but note that if you
want to keep any important data, you should first back up this data to a memory
card or other non-internal memory. For more information, see
Backing up and
restoring content
on page 42.
If your device fails to turn on or you want to reset your device’s software, you can
use Xperia Companion to repair your device. For more information on using Xperia
Companion, see
Xperia Companion
on page 40.
If you are sharing a device with multiple users, you may need to log in as the owner, that is,
the primary user, to reset your device to its original factory settings.
To restart your device
Your device may fail to restart if the battery level is low. Connect your device to a charger
and try restarting again.
1 Press and hold down the power key .
2 In the menu that opens, tap Restart. The device restarts automatically.
To force the device to restart or shut down
1 Press and hold down the power key
and the volume up key at the same
time for 6 seconds.
2 Your device vibrates once. Depending on whether you wish to force the
device to restart or shut down, proceed as follows.
If you wish to force restart the device: Release the keys at this point. The
device restarts.
If you wish to force shut down the device: Continue pressing the keys.
After a few more seconds, the device vibrates three times and turns o.
To perform a factory data reset
To avoid permanent damage to your device, do not interrupt a factory data reset procedure.
112
This is an internet version of this publication. © Print only for private use.
112


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Sony Xperia XA1 Plus - G3423 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Sony Xperia XA1 Plus - G3423 in the language / languages: English as an attachment in your email.

The manual is 3,19 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Sony Xperia XA1 Plus - G3423

Sony Xperia XA1 Plus - G3423 User Manual - German - 127 pages

Sony Xperia XA1 Plus - G3423 User Manual - Dutch - 121 pages

Sony Xperia XA1 Plus - G3423 User Manual - French - 124 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info