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Troubleshooting
I cannot answer a second call
Make sure that your calling device supports the Bluetooth® headset profile.
Make sure that the correct calling device is selected.
Music from another device does not play in the headset
Make sure that the music-playing device is paired with the headset.
Restart the music player application on the music-playing device.
Make sure that the correct music source is selected.
The headset turns off automatically
If the headset beeps several times shortly before turning off, the battery level is low.
Charge the battery.
No connection between headset and other device
Make sure that the headset is charged and within range of the device that you want
to connect to. A maximum distance of 10 metres (33 feet), with no solid objects in
between, is recommended.
Disable the Bluetooth® function in the other device so that all connections are
closed, then re-enable the Bluetooth® function and pair the headset with the device
again.
Unexpected behaviour
Reset the headset.
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