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Actual total number: Sony CDX-C910 (E) 3-856-715-21 (2)
EN
Troubleshooting guide
The following check will help you remedy the problems that you may encounter with your unit.
Before going through the checklist below, check the connection and operating procedures.
General
Problem
No sound.
The contents of the memory
have been erased.
Indications do not appear in the
display.
Cause/Solution
Rotate the dial in a clockwise direction to adjust the volume.
Set the fader control to the center position for two-speaker
systems.
• The power cord or battery has been disconnected.
• The reset button has been pressed.
n Store again into the memory.
Remove the front panel and clean the connectors. See “Cleaning
the connectors” (page 25) for details.
CD/MD playback
Cause/Solution
Another CD is already loaded.
The CD is forcibly inserted upside down or in the wrong way
(MD).
Defective MD or dusty CD.
The ambient temperature exceeds 50°C (122°F).
Press the RESET button.
• The unit is installed at an angle of more than 20°.
• The unit is not installed in a sturdy part of the car.
Problem
A disc cannot be loaded.
Play does not begin.
A disc is automatically ejected.
The operation buttons do not
function.
The sound skips due to
vibration.
Radio reception
Problem
Preset tuning is not possible.
Automatic tuning is not
possible.
The “STEREO” indication
flashes.
Cause/Solution
• Memorize the correct frequency.
• The broadcast signal is too weak.
The broadcast signal is too weak.
n Use manual tuning.
Tune in the frequency correctly.
The broadcast signal is too weak.
n Set to the Mono mode (page 9).
DSP functions
Cause/Solution
The volume of the rear speakers may have been automatically
lowered in order to maximize the effect of the listening position
adjustment.
n Rotate the dial in a clockwise direction to adjust the balance.
The speaker balance can be set separately for the DSP on
mode and DSP off mode (page 20).
Problem
No sound, or sound is too low.
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