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8 Warranty/Disposal/Technical change
Warranty
The Products are controlled just before delivery. If despite a lack of your product, try trustfully your seller. Please bring
your receipt, as this is to be submitted for each warranty. The guarantee period is 24 months from date of purchase.
Disposal
The device must be disposed of properly. The device can be distributed free
of charge for disposal at each dealer.
Technical changes
We reserve the right to modify the price, the design and the technical features
Declaration of Conformity
This device complies with the following standards
EN 55014-1:2017
EN 55014-2:2015
EN 60335-1:2012/AC:2014
EN 60335-2-40:2003 + A11:2004 + A12:2005 + A1:2006 + Cor.:2006 + A2:2009 + Cor.:2010
+ A13:2012 + A13:2012/AC:2013
EN 60335-2-65:2003 + A1:2008 + A11:2012
EN 61000-3-2:2014
EN 61000-3-3:2013
EN 62233:2008
2014/30/EU
2014/35/EU
2011/65/EU
EN
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7 FAQ
SITUATION URSACHE
Not working
• Is it plugged into a power socket? ls there a power outage?
• ls the homee leakage switch or fuse cut off?
• Is the water tank full?
Poor perfomanca (less
water in the tank)
• ls the filter blocked?
• ls the door open?
• ls there any obstacle blocking the air inlet/outlet?
• ls there any other equipment releasing steam indoors?
• Is the indoor temparature too low? (the dehumidification capacity will be lower in
a low temperature and humidity environment)
The air volume becomes
lower
• Is the filter too dirty so that it blocks the air from entering Inside?
• ls the eir inlel/ouUet of the machine blocked by something?
Significant noise
• ls there anything stuck on the fan in the air outlet?
• ls the machine tilted?
Leakage
• ls the machine tilted or dumped?
• ls there any water in the tank when moving the machine?
• Has the floating ball in the water tank been discarded?
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