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Problem Possible cause What to do
Unable to lock
bean hopper into
position
Coffee beans obstruct-
ing bean hopper locking
device.
Remove bean hopper.
Clear coffee beans from
top of burrs. Re-install and
re-lock bean hopper into
position and try again.
Not enough/too
much coffee grind
Grind amount requires
adjustment.
Press SHOTS / CUPS button
to change grind amount.
Use GRIND AMOUNT
controller to fine tune the
amount.
Portafilter overfills
It is normal for the cor-
rect amount of coffee to
appear overfilled in your
portafilter.
Untamped coffee is three
times the volume of
tamped coffee.
Emergency stop?
Press START / PAUSE /
CANCEL button to stop
operation.
Unplug power cord from
power outlet.
TROUBLESHOOTING
Problem Possible cause What to do
Grinder does not
start after pressing
START/ PAUSE /
CANCEL button
Grinder not plugged in.
Grinder is overheated.
Bean hopper not
attached correctly.
PLEASE LOCK HOPPER
will be displayed on
LCD screen.
Plug power cord into
power outlet.
Remove power plug from
power outlet. Leave for 20
minutes to cool down be-
fore using again.
Lock bean hopper into
position using the locking
knob.
Motor starts but
no ground coffee
coming from
coffee powder
outlet
Incorrect button press.
No coffee beans in bean
hopper.
Grinder/bean hopper
is blocked.
Press START / PAUSE /
CANCEL button or porta-
filter switch beneath the
coffee powder outlet to
activate.
Fill bean hopper with fresh
coffee beans.
Remove bean hopper. In-
spect bean hopper & grind
heads for blockage. Re-
place parts and try again.
Motor starts but
operates with a
loud ‘racket’ noise
Grinder is blocked
with foreign item or
coffee powder outlet is
blocked.
Moisture is clogging
grinder.
Remove bean hopper, in-
spect burr & check if a for-
eign item is stuck. Remove
any foreign bodies.
Clean burr heads and outlet
(refer to “Cleaning & Care”
instructions).
Leave burrs to dry thor-
oughly before re-assem-
bling. It is possible to use a
hair dryer to blow air into
lower burr to dry faster.
42


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