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Problem Possible Causes What to do
No steam
is generated
Machine is not turned
on
Water tank is empty
Selector dial is not
in Steam/Hot Water
position
ã
Steam wand is
blocked
Ensure the machine is plugged in and the
POWER-button is illuminated.
Refer to “Filling the Water Tank” (page 73).
Turn the dial to the
ã position.
Use the pin on the cleaning tool to clear
the opening. If the steam wand remains
blocked remove the tip of the steam
wand using the spanner in the centre of
the cleaning tool. Refer to ”Cleaning the
Steam Wand” (page 89).
No hot water Water tank is empty Refer to “Filling the Water Tank” (page 73).
Milk is not creamy
after texturing
Not enough steam
Milk isn’t cold and
fresh
Steam wand may be blocked. Refer to
“Cleaning the Steam Wand” (page 89).
Use cold fresh milk. Refer to “Texturing
Milk” (page 82).
Machine is not
working
Safety thermal-cut has
been activated
The safety thermal-cut may have activated
due to the pump overheating. Turn the
machine off and allow to cool for about
3060 minutes.
95


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  • While making coffee, the machine (pump) stopped. It sounded like decompression, pffff......
    After a few hours, the pump still did not start up after starting the machine. What can be wrong? Submitted on 26-8-2022 at 11:12

    Reply Report abuse


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