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Snooper Evolution Plus Manual

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re-install the software and perform a download again.
Warning: We do not recommend disabling your firewall software in order to
perform a download to your Snooper Evolution nor can we advise how to alter
the settings on third party software nor can we be held responsible for any
action taken by the computer user that makes the computer more vulnerable
to viruses and computer hackers. Any changes made to the computer firewall
settings are at the user’s discretion. We would recommend contacting the
third party software manufacturer for information of how to configure the
firewall software.
Other Problems
The unit cannot be switched on
Check that the cigarette lighter adaptor is well inserted into the cigarette lighter
socket and that the cigarette lighter socket is functioning properly. Check that
the lighter socket is clean and free from debris. Also check that the fuse of the
cigarette lighter adaptor is intact.
If you are using the hardwire connection check that you have secured a good
earth and that you have taken the 12v feed from a 12v supply that is live on
ignition. Also check that the in-line fuse is intact.
Check that the rotary dial on the unit has been turned ON.
The unit cannot acquire satellite connection
Check that the Evolution’s built in GPS antenna has a clear view of the sky
above.
If this is the first time you have powered up your Snooper Evolution please
remember that the first ‘cold’ start can take up to 50 minutes to acquire sufficient
satellite connection. The unit requires time to calibrate and you will find that with
subsequent use that the time for acquiring satellites will reduce. Eventually the
unit should take approximately 90 seconds to acquire satellite connection.
Disconnect and reconnect the power to the unit and start the power up
procedure again.
Check that the windscreen has not been specially treated to reflect UV rays
(Metal Oxide, Athermic, heat reflective). Please check with the local vehicle
dealer or manufacturer to ascertain what type of windscreen is fitted to your
vehicle. If you do have this type of windscreen you will need to purchase an
external GPS antenna. Please refer to ‘Snooper Accessories and Price List’
later in this manual for further details.
The satellite signal temporarily or permanently drops out
This may happen temporarily in areas where there are a significant number of
tall buildings or trees or whilst driving through a tunnel. The signal should only
be lost for a few seconds and then quickly reacquired.
Check that the device has not moved and that the built in GPS antenna still has
a good clear view of the sky above.
Very occasionally you may experience bad satellite coverage that may lead you
to loosing a signal. This should last no longer than a few minutes.
Troubleshooting
Troubleshooting
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