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TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Custo-
mer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coee is not hot. The cups were not preheated.
The infuser has cooled down because 2/3
minutes have elapsed since the last cof-
fee was made.
Heat the cups by rinsing them in hot wa-
ter or leaving them to rest for at least 20
minutes on the cup warmer tray.
Before making coee, heat the infuser by
pressing the button (C4).
The coee is not creamy enough . The coee is ground too coarsely.
Wrong type of coee
Turn the grinding adjustment knob one
click anticlockwise towards “1” while the
coee mill is in operation.
  
makers.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment knob one
click clockwise towards the 7 while the
coee mill is in operation.
Continue one click at a time until coee
delivery is satisfactory.
The eect is only visible after delivering
two coees.
The coee is delivered too quickly. The coee is ground too coarsely. Turn the grinding adjustment knob one
click anticlockwise towards “1” while the
coee mill is in operation.
Avoid turning the grinding adjustment
knob excessively otherwise when you
select 2 cups, the coee may be delivered
a drop at a time.
The eect is only visible after delivering
two coees.
Coee does not come out of one of the
spouts.
The spouts are blocked. Clean the spouts with a toothpick (g.
26).
The coee does not come out of the
spouts, but from around the service door
(A2).
The holes in the spouts are clogged with
dry coee dust.
The coee guide (A3) inside the service
door is blocked and cannot swing.
If necessary, remove coee deposits
with a toothpick, sponge or sti bristled
kitchen brush.
Thoroughly clean the coee guide (A3),
particularly near the hinges.
Water comes out of the spouts instead of
coee.
The pre-ground coee may be blocked in
the funnel (A17).
Clean the funnel (A17) with a wooden
or plastic fork, clean the inside of the
appliance.
The milk does not come out of the milk
spout (B5).
The intake tube is not inserted or is inser-
ted incorrectly.
Insert the intake tube (B4) in the rubber
washer in the milk container lid (g. 20).
The milk is not well frothed. The milk container lid is dirty.
The frothed milk regulator is not positio-
ned correctly.
Clean the milk container lid as described
in the section “Cleaning the milk contai-
ner”.
Adjust following the instructions in the

18


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