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11 Contact
If you have technical problems with our products, please contact the SMAServiceLine. We require
the following information in order to provide you with the necessary assistance:
Inverter device type
Inverter serial number
Inverter firmware version
Special country-specific settings of the inverter (if applicable)
Type and number of PV modules connected
Mounting location and altitude of the inverter
Inverter message
Optional equipment, e.g. communication products
If necessary, system name in the Sunny Portal
If necessary, access data in the Sunny Portal
Operating mode of the multifunction relay
United
States/ Esta-
dos Unidos
SMA Solar Technology
America LLC
Rocklin, CA
Toll free for USA, Canada and Puerto Rico / Llamada gra-
tuita en EE. UU., Canadá y Puerto Rico:
+1877-MY-SMATech (+1877-697-6283)
International / Internacional: +1916625-0870
Canada/
Canadá
SMA Solar Technology
Canada Inc.
Mississauga
Toll free for Canada / gratuit pour le Canada:
+1877-MY-SMATech (+1877-697-6283)
11 Contact
SMA Solar Technology America LLC
User Manual 67SB30-77-1SP-US-40-BA-en-11
67


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