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10. Customer Service
11. Specifications
For more information about Silk’n™ products please enter your local Silk’n™ website, www.silkn.eu or
www.silkn.com.
If your device is broken, damaged, in need of repair, or for any other user assistance, please contact your local
Silk’n™ Customer Service:
For USA and Canada customers: 1-877-DO-SILKN / 1-877-367-4556, contact@silkn.com
For customers in other countries: info@silkn.com
9. Troubleshooting
“My Silk’n FaceTite™ does not start.
Make sure the POWER ADAPTOR is properly connected to the FaceTite™ device.
Make sure the POWER ADAPTOR is plugged into an electrical outlet on the wall.
“Heat energy is not emitted and I don’t feel any heat emitted from the device even though I pressed the
CENTRAL BUTTON”
Heat will not be emitted if the TREATMENT SURFACE is not attached to your skin. This is a safety feature.
Make sure the device is tightly pressed to your skin before starting treatment.
Do not attempt to open or repair your Silk’n FaceTite™ device. Only authorized Silk’n™ personnel are
permitted to perform repairs.
Trying to open Silk’n FaceTite™ may also damage the device and will void your warranty.
Please contact Silk’n™ Customer Service if you have a broken or damaged device in need or repair.
When Silk’n FaceTite™ reaches its End of Life stage, the device is to be orderly disposed of. Deliver it to the
nearest electronic waste collection point for safe and ecient disposal.
Technology HT™
Wavelength Red light
620nm±20nm;
Wavelength IR 850nm±20nm;
Radio Frequency 1 MHz ±30%; 12W max
Operation and Safety Heat stabilizer preventing skin overheating
Package Size 16.6cm X 45.5cm X 30.2cm
System weight 125gr
Temperature
Operating 10°C to 35°C
Storage -40 to +70°C
Relative Humidity
Operating 30 to 75%rH
Storage 10 to 90%rH
Atmospheric pressure
Operating 700 to 1060hPa
Storage 500 to 1060hPa
Adaptor Model: KSA24A1200150HE
Rated 100-240V; 50-60Hz; 0.5A
Output 12Vdc; 1.5A
8. Maintenance of Silk’n FaceTite™
8.1. Cleaning Silk’n FaceTite™
Unplug Silk’n
®
FaceTite™ before cleaning. After each treatment session, it is necessary to clean your Silk’n
®
FaceTite™ device, and especially the TREATMENT SURFACE.
Use absorbent paper (such as toilet paper or hand drying napkins) to gently wipe the gel residue o the
TREATMENT SURFACE.
Never immerse Silk’n FaceTite™ or any of its parts in water!
5


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