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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs
greatly from the set
value.
In some cases it is adequate
to switch off the appliance
for 5 minutes.
If the temperature is too high wait
a few hours and check whether
the temperature has approached
the set value.
If the temperature is too low check
the temperature again the next day.
Bottom of
the refrigerator
compartment is wet.
The condensation
channel or drainage
hole are blocked.
Clean the condensation channel
and the drainage hole. See chapter
Cleaning the appliance. Fig. 9
The temperature in
the refrigerator
compartment is too
cold.
Temperature has been
set too low.
Increase the temperature.
The refrigerating unit
is switching on more
frequently and for
longer.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
The ventilation
openings have been
covered.
Remove obstacles.
Appliance has no
refrigeration capacity.
The light does not
work.
The display does not
illuminate.
Appliance has been
switched off.
Press the On/Off button.
Power failure. Check whether the power is on.
The fuse has been
switched off.
Check the fuse.
The mains plug has
not been inserted
properly.
Check whether the mains plug is
secure.
