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Customer service
Your local customer service can be found
in the telephone directory or in the customer-service
index. Please provide customer service
with the appliance product number (E-Nr.)
and production number (FD).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
customer service by quoting the product
and production numbers. This will save you additional
costs.
Repair order and advice on faults
Contact information for all countries can be found
on the enclosed customer service list.
The ice maker does not make any ice. The ice maker is switched off. Switch the ice maker on at the control panel.
The appliance is not supplied with water. Contact the installer or the water supply company.
Water supply has kinks. Turn off the water supply at the shut-off tap. Smoothen
out the kinks, exchange where necessary.
Low water pressure. Connect the appliance to the stipulated water pressure
only (see chapter Connecting appliance, section Water
connection).
Temperature in the freezer space is too warm. Set temperature slightly colder in the freezer
compartment.
Ice cube container is not properly inserted. Check the position, re-insert where necessary.
Incorrect shut-off tap installed. Incorrect taps can cause low water pressure
and damage to the appliance.
Ice forms in the inflow hose to the ice
maker.
Low water pressure. Connect the appliance to the stipulated water pressure
only (see chapter Connecting the appliance, section
Water connection).
Shut-off valve incorrectly opened. Open shut-off valve fully.
Water runs from the appliance. The water connection hose is not properly
sealed.
Replace the hose with a manufacturer’s original part.
Incorrect shut-off tap installed. Incorrect taps can cause low water pressure
and damage to the appliance.
GB 0344 892 8999 Calls charged at
local or mobile
rate.
IE 01450 2655 0.03 € per minute
at peak. Off peak
0.0088 € per
minute.
US 866 447 4363 toll-free
21


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