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GMP
ISO9001
ISO14001
ISO13485
CERTIFIED
Other Parts – 12 months
Shoprider Australia warrants that the other parts will be free from defects under normal use, for
a period of twelve (12) months from the date of purchase by the original customer.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised
“Warranty Dealer” of Shoprider Australia can undertake warranty work.
Always contact the selling Shoprider® dealer to arrange all work and assess if warranty
applies.
Exclusions
1. All transportation cost associated with the submission and return of the repair or
replacement under warranty (as determined by Shoprider Australia) are the responsibility of
the original customer.
2. Normal wear items are not covered under warranty. These items include such items as
brushes, tyres, tubes, brake pads, upholstery, seating and armrests.
3. Damage caused by:
- Excessive, abusive, misuse, negligence, accident or water.
- Improper maintenance, maintenance carried out by a non approved “Warranty Dealer.”
- Improper operation & storage.
- Any commercial use what so ever.
4. Where an authorised dealer has not lodged all required documentation at the appropriate
time, the warranty is Void.
5. All warranties provided do not extend to purchasers of used or secondhand equipment.
(Warranty's are not transferable)
Please Note
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a
replacement part for major failure and for compensation for any other resonable foreseeable
loss or damage. You are
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
failure does not amount
to a major failure.
NOTE: In the event of a warranty issue, Always contact your selling Shoprider® dealer who
will arrange any work and
return any faulty parts. Parts will be assessed and replaced within 3-5 working days.
Warranty Terms & Conditions
24


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