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Chapter
12
Troubleshooting
Problems and Solutions
Note: For problems with an answering machine hookup, see "If you have por-
blems" in Chapter 7, "Answering Machine Hookup".
Problem Check and remedy
Nothing appears in the dis-
play.
Make sure the power cord is properly plugged
into a power outlet.
Connect another electrical appliance to the
outlet to see if it has power.
The fax does not respond
when you press any of its
keys.
If a beep sound is not made when you press the
keys, unplug the power cord and then plug it
back in several seconds later.
Dialing is not possible.
Make sure the power cord is properly plugged
into a power outlet.
Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the
wall jack.
Make sure that the fax is set to the correct
dialing mode for your telephone line. See Option
Setting 8 in Chapter 9.
The power is on, but no
transmission takes place.
Make sure that the receiving machine has fax
paper.
Make sure that the telephone line cord is
plugged into the "TEL. LINE" jack, and not the
"TEL. SET" jack.
If the receiving machine is in manual mode with
no attendant, reception will not be possible.
If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
Check the display for error messages.
Pick up the handset and check for a dial tone.
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