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Shark S3455 Slim Professional Steam Pocket Mop Manual

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www.sharkclean.co.uk
Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
The Professional SLIM
Steam Pocket
®
Mop
will not turn-on.
Your steam mop should be securely plugged into an electrical
outlet only.
Check your fuse or breaker.
If your unit still does not work, give us a call at:
Freephone 0800 781 7831.
The unit will not
make steam.
Is there water in the water tank? If not, add water to your steam
mop following instructions on page 4.
If the unit still doesn’t make steam, follow the decalcification
instructions on page 9.
Cannot select steam
setting/flashing blue
light remains on.
If you have already plugged in your unit, unplug and try a
different outlet. This may reset the Standby mode.
Add water to the tank and press the STEAM CONTROL button
to select a steam setting.
If your unit still does not work, call 0800 781 7831.
The Professional SLIM
Steam Pocket
®
Mop
leaves water on the
floor.
Check to see if your cleaning pocket is soaked through. We
recommend you unplug the steam mop and change the
cleaning pocket.
Make sure the cleaning pocket is attached correctly.
The Professional SLIM
Steam Pocket
®
Mop
left a white spot on
the floor.
Do not leave your steam mop on the floor with a damp or wet
cleaning pad.
If you’re using tap water we recommend switching to
distilled water.
Make sure the cap is securely on the water tank.
Floors are cloudy,
streaky or spotty
after steaming.
The pad might be dirty, change the pad.
If you washed the cleaning pad with powder detergent, then it
might be ruined.
You might have left the mop in the same spot for too long. Do
you have hard water? If you do, you might want to switch to
distilled water.
This might be leftover from past cleaners used on the floor
surface. Use the steam mop a few more times and see if the
leftover cloudiness is removed. If this does not work, we suggest
rinsing the floor with water, letting it dry, and then steam
mopping again with a clean pad. One or more rinses generally
removes the residue. A more stubborn case may require you
to rinse the floor with a mix of one part vinegar and two parts
water.
The Professional SLIM
Steam Pocket
®
Mop is
hard to push.
Make sure the cleaning pocket is attached correctly.
Check to see if the cleaning pad is excessively dirty. Replace if
the cleaning pad is too dirty or wet.
… 14


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