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TROUBLE SHOOTING GUIDE
IMPORTANT SAFETY INSTRUCTIONS
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
HAND VACUUM
WILL NOT
OPERATE
1. Power cord not firmly plugged
into outlet.
2. No power in wall outlet.
3. Needs servicing.
4. Thermostat has tripped.
1. Plug unit in firmly.
2. Check fuse or breaker.
Replace fuse/reset breaker.
3. Call 1-800-798-7398 in the
U.S or 1-514-842-8691 in
Canada.
4. Turn the unit off and unplug
from outlet. Allow to cool.
HAND VACUUM
WILL NOT PICK-UP
OR SUCTION
POWER IS WEAK
1. Dust cup is full.
2. Unit clogged.
3. HEPA Dust Cup Filter needs
cleaning or replacing.
1. Empty dust cup –
(see page 5).
2. Turn unit off and unplug
from wall outlet. Remove
HEPA Dust Cup Filter and
check for object(s) in air
duct and remove.
3. Clean or replace HEPA
Dust Cup Filter.
(see page 5)
DUST ESCAPING
FROM HAND
VACUUM
1. Dust cup is full.
2. HEPA Dust Cup Filter is not
installed correctly.
3. There is a puncture/hole in
HEPA Dust Cup Filter.
1. Empty dust cup.
2. Review HEPA Dust Cup
Filter instructions.
(see page 5)
3. Replace HEPA dust cup
filter. (see page 5)
HAND VACUUM
HOSE OR
BRUSHES WILL
NOT PICK-UP
1. Hose clogged.
2. Dust cup is full.
1. Remove hose and/or
bushes. Remove obstruction
from hose.
2. Empty and clean dust cup.
ORDERING REPLACEMENT DUST CUP FILTERS
When using your SHARK TURBO HAND VAC, basic safety precautions should
always be observed, including the following:
To reduce the risk of fire, electric shock, or
injury:
Do not leave the SHARK plugged in
when unattended. Unplug the electrical cord
when not in use and before servicing.
Do not allow to be used as a toy. Close
attention is necessary when used by or near
children, pets or plants.
Use only as described in this manual. Use
only manufacturer’s recommended
accessories.
Do not pull cord, use cord as a handle, close
a door on cord, or pull cord around sharp
edges or corners. Keep cord away from
heated surfaces.
•Use only extension cords UL-rated or cUL at
15 amperes. Extension cords rated for less
amperage may overheat. Care should be
taken to arrange the cord so that the cord
cannot be pulled or tripped over.
Turn off all controls as applicable before
unplugging from electrical outlet.
Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
Do not handle plug or hand vacuum with wet
hands or operate without shoes.
Do not put any objects into openings. Do not
use with any opening blocked. Keep free of
dust, lint, hair and anything else that may
reduce air flow.
Store your appliance indoors in a cool, dry
area.
Keep your work area well lit.
Do not immerse the hand vacuum into water
or other liquids.
Keep end of hose and other openings away
from your face and body.
Use only on dry surfaces.
Using improper voltage may result in damage
to the motor and possible injury to the user.
Correct voltage is listed on rating label.
1. Read all instructions before using your
SHARK hand vacuum.
2. Use the system only for its intended use.
3. To protect against a risk of electric shock,
do not immerse any part of the system in
water or other liquids.
4. Never yank cord to disconnect from
outlet; instead, grasp plug and pull to
disconnect.
5. Do not allow cord to touch hot surfaces.
6. Do not pull cord around sharp corners or
close door on cord.
7. Do not operate the system with a damaged
cord or plug, or if the appliance or any other
part of the system has been dropped or
damaged. To avoid the risk of electric
shock, do not disassemble or attempt to
repair the SHARK. Return the system to
EURO-PRO Operating LLC (see warranty)
for examination and repair. Incorrect re-
assembly or repair can cause a risk of
electrical shock or injury to persons when
the SHARK is used.
8. Close supervision is necessary for any
appliance being used by or near children.
Do not leave the system unattended while
connected.
9. Keep hair, loose clothing, fingers and all
parts of body away from opening and
moving parts.
10. Do not use to pick up flammable or
combustible liquids such as gasoline or use
in areas where they may be present.
11. Do not pick up anything that is burning or
smoking such as cigarettes, matches or hot
ashes.
12. Use extra care when cleaning on stairs.
13. Do not use the hand vacuum without the
HEPA dust cup filter in place.
14. This appliance is intended only for
household use. Follow all user instructions
in this manual.
TO ORDER REPLACEMENT FILTERS
for Models EP035/EP035T2
Call: 1-866-98SHARK (1-866-987-4275)
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
FOR TECHNICAL SUPPORT
for Models EP035/EP035T2
SAVE THESE INSTRUCTIONS
or
visit our website: www.sharkvac.com
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
For Household Use Only
Please Note: After each Use - Always remove the Filter Debris Screen from the HEPA Dust
Cup Filter, then vigorously “TapClean” HEPA Filter until no more dust can be removed. Filter
should be rinsed and completely dried at least once a month or when suction appears
reduced.
To wash your HEPA Dust Cup Filter, hold filter cartridge by frame flange and rinse under a
tap until all observable dirt has been removed. Some discoloration of the HEPA filter material
may occur, this is normal and will not affect the filter's performance. When finished, shake off
excess water. Do NOT wash in dishwasher.
It is important that when you wash the HEPA dust cup filter, you allow it to dry
COMPLETELY before using again. We recommend 24 hours to air dry. DO NOT DRY IN
DRYER.
WARNING: To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug will fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician to install
the proper outlet. Do not modify the plug in any way.
Rev. 04/03C
6
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