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65
Warranty Statement
17
revenue, punitive damages, loss of use of the
product or any associated equipment, loss of data,
cost of capital, cost of any substitute equipment or
facilities, downtime, the claims of any third parties,
including customers, and injury to property, resulting
from the purchase or use of the product or arising
from breach of the warranty, breach of contract,
negligence, strict tort, or any other legal or equitable
theory, even if Sendo knew of the likelihood of such
damages. Sendo shall not be liable for delay in
rendering service under the limited warranty, or loss
of use during the period that the product is being
repaired or loss of data.
7. Some jurisdictions do not allow limitation of how
long an express or implied warranty lasts and so the
one year warranty period referred to above may not
apply, to you, the Consumer. Some jurisdictions do
not allow the exclusion or limitation of incidental and
consequential damages and so to the extent that
such limitations are not allowed, the above
limitations or exclusions may not apply, to you, the
Consumer. This limited warranty gives the Consumer
specific legal rights and the Consumer may also
have other legal rights under the legislation of some
jurisdictions. These legal rights vary from jurisdiction
to jurisdiction and are not prejudiced by anything
contained in this limited warranty. It also means that
in some jurisdictions our responsibility to you the
Consumer may be more extensive than in other
jurisdictions.
8. The Consumer shall take the following steps to
make a claim under this limited warranty:
Please do not ship the Product for service without first
contacting the nearest Sendo Authorised Service
Centre.
Contact information for the world-wide network of
Sendo authorised service centres is available at
www.sendo.com.
If the Product qualifies for in-warranty service, the
Consumer must prove the date of the original
purchase of the Products by a dated proof of
purchase.
Back up all data. If the Consumer has sensitive
information stored on the Product copy it to another
device and delete it from the Product before repair.
The Consumer must ship the Product prepaid and
insured. Expenses related to removing the Product
from an installation are not covered under this
limited warranty.
If the Product is returned for service and the Product
is deemed out of warranty under the terms and
conditions of this warranty, the Consumer will be
notified and given an estimate of the applicable
charges. If the estimate is refused a minimum service
fee for collection, inspection and quotation of said
product would be due.
9. Subject to any more extensive legal rights granted
to the Consumer by law of the Consumer’s
jurisdiction, Sendo neither assumes nor authorises
any authorised service centre or any other person or
entity to assume for it any other obligation or liability
beyond that which is expressly provided for in this
limited warranty including the provider or seller of
any extended warranty or service agreement.
10. This is the entire warranty between Sendo and
the Consumer, and supersedes all prior and
contemporaneous agreements or understandings,
oral or written, and all communications relating to
the Product, and no representation, promise or
condition not contained herein shall modify these
terms.
11. This limited warranty allocates the risk of failure
of the Product between the Consumer and Sendo.
The allocation is recognised by the Consumer and is
reflected in the purchase price of the Product.
12. Diagnostic instructions and other service
information is available free of charge at
www.sendo.com. Information on out of warranty
repair costs and charges is available at
www.sendo.com.
> Note: If you require more information or further
assistance then visit www.sendo.com/support.
69


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