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NOTES ON GUARANTEE AND REPAIR
Please contact the retailer the watch was purchased from or SEIKO CUSTOMER
SERVICE CENTER for repair or overhaul.
Within the guarantee period, please present the certificate of guarantee to receive
repair services.
Guarantee coverage is provided in the certificate of guarantee. Please read carefully
and retain it.
TROUBLESHOOTING
Problem Possible causes Solutions
The watch stops
operating. The power supplied by
the mainspring has been
consumed.
Turn the crown or swing the watch
to wind it up. The watch will start
operating. If the watch does not start,
consult the retailer from whom the
watch was purchased.
Even though you wear
the watch every day, it
soon stops operating.
The watch is worn on
your wrist only for a short
period of time, or the
amount of arm movement
is small.
Wear the watch for an extended
period of time, or when taking off the
watch, turn the crown to wind the
mainspring.
The date changes at 12
o’clock noon. AM/PM is not properly set. Advance the hands by 12 hours.
Problem Possible causes Solutions
The watch gains/loses
time temporarily.
The watch has been left
in extremely high or low
temperatures for a long time.
Normal accuracy will resume
when the watch returns to normal
temperature.
The watch was brought
into close contact with a
magnetic object.
Normal accuracy will resume when the
watch is kept away from close contact
with the magnetic source. If this
condition persists, consult the retailer
from whom the watch was purchased.
You dropped the watch, hit
it against a hard surface or
wore it while playing active
sports. The watch was
exposed to strong vibrations.
Normal accuracy will not resume.
Consult the retailer from whom the
watch was purchased.
The watch has not been
overhauled for more than
3 years.
Consult the retailer from whom the
watch was purchased.
The glass is blurred and
the blur persists for a
long time.
Water got inside the watch
due to the deterioration of
the gasket, etc.
Consult the retailer from whom the
watch was purchased.
The stopwatch minute
hand and stopwatch
hour hand move while
you are setting the
watch to the current
time.
Time setting is done
while the stopwatch is
operating.
Push the crown back in to the normal
position. And then, stop and reset the
stopwatch. After that, if you wish to
set the time, follow the procedures in
“HOW TO SET THE TIME AND DATE”
section of this booklet.
For the solution of troubles other than listed above, contact the retailer from whom the watch was
purchased.
11


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