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V3 03/18
2 YEAR
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Conditions of warranty
Your Sauber cleaner, in the case of domestic use, has a 2 year
parts and labour warranty against product defects and failures
when the product is used in accordance with the terms and
conditions of this warranty statement
This warranty commences from the original date of purchase
and is not transferable; please retain your original proof of
purchase for any warranty claims. This warranty is valid only
in the country where the cleaner is purchased.
The appliance must be operated in accordance with these
instructions and used only for domestic cleaning applications.
This appliance is not fit to be used as an industrial cleaner
and if used in these circumstances it may be harmful to your
appliance and may void the manufacturer’s warranty.
When properly used and cared for, your cleaner will render
excellent service; refer to the instruction manual for further
details, as misuse or failure to follow the instructions makes
this warranty void.
In the event of service or advice being needed, please
contact Sauber Customer Service, Ground Level, Building
3, Brandon Business Park, 530 Springvale Road, Glen
Waverley, Vic 3150, or on 1800 728 237, Monday-Friday
9am-5pm EST.
The decision to repair or replace the cleaner is at the sole
discretion of Sauber. If Sauber decide to repair or replace the
cleaner, it will do so at its own cost.
Sauber is unable to accept responsibility under this warranty
for any repair work not carried out by an authorised Sauber
Service Agent or from the use of non-genuine parts. If any
part is no longer available or manufactured, Sauber will
replace it with a genuine functional replacement part. This
warranty does not apply to the cost of replacing any parts
of the product due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the repair of
defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the
cleaner is chargeable.
The repair of the cleaner under this warranty does not extend
the original period of warranty.
The benefits conferred by this warranty are in addition to
all other rights and remedies in respect of the product as
outlined under the Competition and Consumer Act and other
State and Territory laws.
“Our goods come with guarantees that cannot be
excluded in the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
2 Year Warranty**
Advance Handstick
**Two year warranty on parts and labour excluding the battery which has one year warranty.
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