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POSSIBLE CAUSE
No power plug connection at the AC wall outlet.
No disc is loaded.
An unplayable disc is loaded.
The TV is not set to receive signal from the
player.
The video cable is not connected.
The S-video cable is not connected.
“PROGRESSIVE” mode is set.
The TV is turned off.
The audio cables are not connected.
The audio equipment is turned off.
An unplayable disc is loaded.
The selected function does not operate on the
disc now.
No disc is loaded.
An unplayable disc is loaded.
The disc is loaded with the label side down.
The disc is dirty.
“PARENTAL” is set.
An unplayable disc is loaded.
“PARENTAL” is set.
The disc may not have the correct file or data.
SYMPTOM
No power.
The power is on, but the player does not work.
No picture.
No sound.
The playback picture is poor.
” appears on the TV screen.
The unit does not start playback.
“NO PLAY” appears on the TV screen.
CORRECTIVE ACTION
Insert the power plug into the AC wall outlet.
Load a disc.
Load a playable disc. (Check the disc logo,
type, color system and region number. See
page E14.)
Select the correct input function on the TV.
Connect the video cable into the jack.
Connect the video cable into the jack.
Select “INTERLACE” mode. (See page E15.)
Turn on the TV.
Connect the audio cables into the jacks.
Turn on the audio equipment connected with
the audio cable.
Load a playable disc. (Check the disc logo,
type, color system and region number. See
page E14.)
The feature or action cannot be completed at
this time because:
The feature is not available at the moment.
The DVD software restricts it.
The DVD software doesn’t support the fea-
ture (e.g., angles).
Load a disc.
Load a playable disc. (Check the disc logo,
type, color system and region number. See
page E14.)
Load the disc on the disc tray correctly.
Clean the disc or replace it. (See page E14.)
Cancel the parental lock function or change
the rating level. Reset it after play. (See page
E34.)
Load a playable disc. (Check the disc logo,
type, color system and region number. See
page E14.)
Cancel the parental lock function or change
the rating level. Reset it after play. (See page
E34.)
Load a playable disc.
-E35-
TROUBLESHOOTING GUIDE
If you have followed the instructions and are having difficulty operating the unit, locate the SYMPTOM in the left column below.
Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.
Need help? Call
1-800-813-3435
DWM-450-US - English 3/16/05, 3:58 PM36
36


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