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Troubleshooting
Use the following check list for troubleshooting if you have problems with your Plasma Display. Consult your local
dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS POSSIBLE SOLUTIONS
Make sure the power cord is plugged in.
Try another AC outlet.
Power is off, check fuse or circuit breaker.
Unplug unit for an hour, then plug it back in.
Check sound adjustments (Volume and Mute).
Check for sources of possible interference.
Check for sources of possible interference.
Check picture control adjustments.
Check picture control adjustments.
Check for sources of possible interference.
Poor sound or no
sound.
Poor picture or no
picture.
Display does not
operate.
Poor color or no color.
R
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
OR WRITE TO:
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
FOR INFORMATION ON OUR OTHER PRODUCTS, PLEASE VISIT OUR WEBSITE AT
www.orionsalesinc.com
FOR CUSTOMER SERVICE,
ADDITIONAL SET-UP OR
OPERATING ASSISTANCE
PLEASE CALL:
1-800-289-0980
TO ORDER ACCESSORY
PARTS OR LITERATURE
PLEASE CALL:
1-888-369-0304
No Remote operation.
Select proper language in the menu options.
Display is not shown in
your language.
Batteries are weak, dead or inserted incorrectly.
Remote is out of range, move closer to Plasma Display (within 15 feet).
Make sure Remote is aimed at sensor.
Confirm there are no obstructions between the Remote and the Plasma Display.
Make sure the power cord is plugged in.
Power interrupted.Display shuts off.
Set closed caption decoder in the menu.
Closed - Caption is not
activated.
3V00101A_En_p33-back 6/2/05, 4:41 PM37
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