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English 69
Troubleshooting
Symptom Possible causes Solution
Ice does not dispense.
Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
Ice bucket is not properly
inserted.
Make sure the ice bucket is
properly inserted.
Water line is not connected
properly or water supply is
not on.
Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Water does not
dispense.
Water line is not connected
properly or water supply is
not on.
Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Dispenser panel Lock is
activated.
Deactivate dispenser panel
Lock.
A third-party water lter
was installed.
Use only Samsung-provided
or approved lters.
Unapproved lters may
leak and damage the
refrigerator.
Water lter indicator turns
on or blinks.
Replace the water lter.
After replacing, reset the
lter indicator sensor.
Untitled-1 69 2020-11-10  11:58:30
69


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