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Samsung iDCS 28D Manual

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59
INQUIRE CALLER ID PARK/HOLD INFO
If you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
• Press the INQUIRE key, OR
Press the CID key and then the INQUIRE soft key.
• Dial the trunk number.
• You may now answer the call by pressing the ANS key, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
If you are on a call:
• Press the INQUIRE key. Your existing call will go on hold, OR
Press the CID key and then the INQUIRE soft key to place the first call
on hold.
• Dial the trunk number.
• You may now answer the call by pressing the ANS key, OR
You may use NND to view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
NOTES:
1. If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2. If you inquire about an outgoing call, you will receive a [call no longer
available] display.
REVIEWING PAST CALLER ID CALLS
This feature allows you to review CID information for calls sent to your key-
set. This list can contain 10–50 calls in a last-in, first-out basis. The list in-
cludes calls that you answered and calls that rang your keyset but that you
did not answer. When reviewing this list, you can press one button to dial
the person back. The system must be using LCR to dial the stored number.
To access the CID information stored in your REVIEW list:
• Press the REVIEW key, OR
Press the CID key and then press the REVIEW soft key.
• If you have entries in your review list, the most recent call will be shown
first.
• You can now CLEAR this entry, OR
Use NND to view more information about this call, OR
Press DIAL to call this person back, OR
58
Press SCROLL and then press STORE to save this number in a person-
al speed dial bin.
NOTES:
1. Each keyset defaults with ten review bins. Please see your system ad-
ministrator to determine the number of bins assigned to your keyset.
2. Your system must have LCR correctly programmed to allow you to DIAL
numbers from the review list or to STORE entries from the review list.
… 33


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  • I want to know if I trf a call to a specific associate in my office if it tells me the phone numbers I trf to this same associate all day Submitted on 16-9-2022 at 16:38

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  • I want to know if I can find out if I trf a call to another associate if it tells me the phone number of the people I’ve trf to the associate Submitted on 16-9-2022 at 16:32

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