804972
28
Zoom out
Zoom in
Previous page
1/29
Next page
ENG - 28
Initialisation
Top of the Soundbar
INIT
With the Soundbar on, press the (Volume) buttons on the body
at the same time for at least 5 seconds. “INIT appears on the display
and then the Soundbar is initialised.
CAUTION
All the settings of the Soundbar are initialised. Be sure to
perform this only when initialisation is required.
11 TROUBLESHOOTING
Before seeking assistance, check the following.
Soundbar does not turn on.
Check whether the power cord of the Soundbar is correctly
inserted into the outlet.
Soundbar works erratically.
After removing the power cord, insert it again.
Power cycle the external device and try again.
If there is no signal, the Soundbar automatically turns off after a
certain period of time. Turn on the power. (See page 5.)
Remote control does not work
Point the remote directly at the soundbar.
Replace the batteries with new ones.
The Soundbar indicator turns solid red.
The microphone is turned off.
Turn on the microphone. (See page 4.)
Sound is not output from the soundbar.
The volume of the Soundbar is too low or muted. Adjust the
volume.
When any external device (STB, Bluetooth device, mobile device,
etc.) is connected, adjust the volume of the external device.
For sound output of the TV, select Soundbar. (Samsung TV:
Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound
→ Sound Output → Select Soundbar)
The cable connection to the Soundbar may not be loose. Remove
the cable and connect again.
Remove the power cord completely, reconnect, and turn the
power on.
Initialise the product and try again. (See page 28.)
Sound is not output from the subwoofer or the surround speakers.
Check whether the LED indicator on the rear of the Subwoofer
and Surround Speakers are on in blue. Reconnect the Soundbar
and Subwoofer and Surround Speakers if the indicator is blinking
in blue or turned red. (See page 11.)
You may experience an issue if there is an obstacle between the
Soundbar and Subwoofer. Move devices to an area away from
obstacles.
Other devices sending radio frequency signals in proximity may
interrupt the connection.
Keep your speaker away from such devices.
Remove and reconnect the power plug.
28


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung HW-Q990C at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung HW-Q990C in the language / languages: English as an attachment in your email.

The manual is 9.18 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung HW-Q990C

Samsung HW-Q990C User Manual - German - 29 pages

Samsung HW-Q990C User Manual - Dutch - 29 pages

Samsung HW-Q990C User Manual - French - 29 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info