681300
136
Zoom out
Zoom in
Previous page
1/139
Next page
Appendix
136
A Bluetooth connection is not established or your Galaxy Watch
Active and the mobile device are disconnected
•
Ensure that the Bluetooth feature on both devices is activated.
•
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
•
Ensure that the latest version of the Galaxy Wearable app is installed on the mobile
device. If necessary, update the Galaxy Wearable app to the latest version.
•
Ensure that your Galaxy Watch Active and the other Bluetooth device are within
the Bluetooth connection range (10 m). The distance may vary depending on the
environment the devices are used in.
•
Restart both devices and launch the Galaxy Wearable app on the mobile device again.
Calls are not connected
•
Ensure that your Galaxy Watch Active is connected to a mobile device via Bluetooth.
If your Galaxy Watch Active is connected to your mobile device remotely, you cannot
receive incoming calls.
•
Ensure that you have not set call barring for the incoming phone number on the mobile
device.
•
Check if do not disturb mode, goodnight mode, or theatre mode is activated. If one of
these modes has been activated, the touchscreen does not turn on during incoming calls.
Press the Home key or Back key to turn on the screen and check the incoming call.
The battery icon is empty
Your battery is low. Charge the battery.
136


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung Galaxy Watch Active - SM-R500 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung Galaxy Watch Active - SM-R500 in the language / languages: English as an attachment in your email.

The manual is 2,71 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung Galaxy Watch Active - SM-R500

Samsung Galaxy Watch Active - SM-R500 User Manual - German - 138 pages

Samsung Galaxy Watch Active - SM-R500 User Manual - Dutch - 138 pages

Samsung Galaxy Watch Active - SM-R500 User Manual - French - 139 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info