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DSR 9500A FTA, CI, EM VIA, VIA CI
GB-30
DIGITAL SATELLITE RECEIVER
DSR 9500A FTA, CI, EM VIA, VIA CI
GB
GB-31
TROUBLESHOOTING
1. User section
4000 programmable channels,
software download via satellite & PC,
advanced Electronic Program Guide,
multi-language supported for OSD,
DiSEqC 1.2 supported full function
infrared remote control unit,
7 segment LED display,
auto and manual scan facility,
channel organizing (programmable),
SCARTS & RCA output,
low power consumption
2. Tuner section
950 ~ 2150 MHz wide band tuner,
IF output with DC pass loop for analog
receiver,
supporting DiSEqC 1.2 version,
13 V/18 V switching,
22 kHz continuous tone control
3. Video section
DVB-S compliant,
MPEG-2 video (MP@ML)
2 - 45 Ms/s symbol rate
modulator output,
compatible for both SCPC/MCPC,
supports aspect ratio 4:3 (normal) and
16:9 (wide screen)
Power supply
Type: SMPS
Input voltage: AC 100-240V ~, 50/60 Hz
Fuse rating: 250 V/T2 A
Tuner
Freq. Range: 950 ~ 2150 MHz
Input signal level: -65 ~ -25 dBm
Channel selection: PLL frequency synthesizer
Input impedance: 75 unbalanced
Connector type: F type female
LNB power control: 13 V/18 V, 22 kHz tone
DiSEqC: 1.2 supported
Demodulator
Type: QPSK DEMODULATION (DVB-S)
Symbol rate: 2 ~ 45 Ms/s
Inner FEC: Viterbi Convolutional
Coding Rate - 1/2,2/3,3/4,5/6,7/8
Outer FEC: Reed Solomon Coding (204,188) t, = 8
4. Audio section
MPEG 1 audio layer I & II
mono, dual, stereo and joint stereo audio
mode,
32, 44.1 and 48 kHz sampling
frequencies,
volume control and mute function through
Remote Control Unit.
Problem Possible cause Solution of the problem
No display LED on Power cord Power cord plug in correctly
the front panel; not plugged in correctly
No power supply
No pictures on the screen Receiver in Standby mode; Set receiver to "On";
Scart not connected tightly Check connection and correct;
to video output of television;
incorrect channel or video Check channel and video output and
output selected on television correct (TV instruction manual)
No sound Audio cord connected Check connection and correct;
incorrectly;
Loudness level = 0; Increase loudness on television set;
Muting active Press the MUTE key
Remote Control does not incorrect operation; Point remote control
operate directly towards the Receiver.
Batteries dead or inserted Replace batteries or insert correctly
incorrectly
Poor picture quality Signal strength to low Check the signal strength in
the "Auto Scan" menu, correct alignment
of your antenna
On-Screen Error Message Antenna cable not connected Check connection and correct;
"Searching for signal" or not tight;
LNB defective; Change LNB;
incorrect position of the Check position and correct,
satellite antenna; Check the signal strength in
the "Auto Scan" menu
On-Screen Error Message Satellite not yet set Scan of in "Automatic scanning"
"Channel data or "Manual scanning" menu
does not exist."
On-Screen Error Messages: Smartcard: (depend on model)
"Please check the - not plugged in correctly; Check the Smartcard.
Smartcard"; - not plugged in. "Insert the Smartcard."
"Please insert the
Smartcard".
The device, packaging material (e.g. Styrofoam) and the batteries
must never be disposed of with household refuse.
Please obtain appropriate information about the regulations in your community,
and dispose of all refuse in accordance with regulations at the separate
locations provided.
DISPOSAL
TECHNICAL SPECIFICATIONS
DSR 9500A_GB_10.10 10/12/02 9:15 AM Page 30
17


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