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FAQ
If a PC connected with the camera stops responding while the Windows is starting.
In this case, disconnect the PC and the camera and the windows will start correctly.
If the problem happens continuously, set the Legacy USB Support to disable and re-start
the PC. The Legacy USB Support is in the BIOS setup menu. (The BIOS setup menu
differs from the PC manufacturers and some BIOS menus don’t have Legacy USB
Support) If you can’t change the menu by yourself, contact to the PC manufacturer or
BIOS manufacturer.
If the movie clip can’t be deleted, removable disk can’t be extracted or an error
message displays during the file transfer.
If you install only the Digimax Viewer, the problems mentioned above occasionally
happen.
- Close the Digimax Viewer program by clicking the Digimax Viewer icon on the Taskbar.
- Install all the application programs included in the software CD. (You must install the
Movie clip codec)
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