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the terms and conditions of this warranty.
2. We do not have to replace the Goods under
this Additional Warranty if the Goods
have been damaged due to misuse or
abuse, accident, the attachment of any
unauthorized accessory, alteration to the
product, improper installation, unauthorised
repairs or modifications, improper use of
electrical/power supply, loss of power,
malfunction of damage of an operating
part from failure to provide manufacturer’s
recommended maintenance, transportation
damage, theft, neglect, vandalism,
environmental conditions or any other
conditions whatsoever that are beyond the
control of HoMedics.
3. This Warranty does not extend to the
purchase of used, repaired or second-hand
products or to products not imported or
supplied by HoMedics Australia Pty Ltd,
including but not limited to those sold on
oshore internet auction sites.
4. This Warranty extends only to consumers
and does not extend to Suppliers.
5. Even when we do not have to replace the
Goods, we may decide to do so anyway. In
some cases, we may decide to substitute
the Goods with a similar alternative product
of our choosing. All such decisions are at
our absolute discretion.
6. All such replaced or substituted Goods
continue to receive the benefit of this
Additional Warranty for the time remaining
on the original Warranty Period (or three
months, whichever is the longest).
7. This Additional Warranty does not cover
items damaged by normal wear and tear
including but not limited to chips, scratches,
abrasions, discolouration and other minor
defects, where the damage has negligible
eect on the operation or performance of
the Goods.
8. This Additional Warranty is limited to
replacement or substitution only. As far as
the law permits, we will not be liable for
any loss or damage caused to property or
persons arising from any cause whatsoever
and shall have no liability or any incidental,
consequential or special damages.
9. This warranty is only valid and enforceable
in Australia and New Zealand.
Making a Claim:
In order to claim under this Warranty you
must return the Goods to the Supplier (place
of purchase) for replacement. If this is not
possible, please contact our customer service
department at the address below.
All returned Goods must be accompanied
by satisfactory proof of purchase which
clearly indicates the name and address of
the Supplier, the date and place of purchase
and identifies product. It is best to provide
an original, legible and unmodified receipt
of sales invoice.
You must bear any expense for return of the
Goods or otherwise associated with making
your claim under this Additional Warranty.
This Additional Warranty does not cover
items damaged by normal wear and tear
including but not limited to chips, scratches,
abrasions, discolouration and other minor
defects, where the damage has negligible
eect on the operation or performance of
the Goods.
Contact:
HoMedics Australia Pty Ltd, 14 Kingsley Close,
Rowville, VIC 3178 | (03) 8756 6500
Phoenix Distribution NZ Ltd, Unit 1/9 Orbit
Drive, Albany, Auckland, New Zealand | 0632
(09) 475 0007
3


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