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GUARANTEE
TERMS AND CONDITIONS FOR UNITED KINGDOM & IRELAND ONLY
In order to apply the guarantee, you should contact the SAGEMCOM Helpdesk or the retailer where you purchased the equipment.
Proof of purchase will be required in either case.
Please make sure that you use your equipment only for the purpose for which it was designed and under normal usage conditions.
SAGEMCOM do not accept any liability for the equipment if used outside the frame of its original designed purpose or any
consequence that may arise from this usage.
Should any malfunction arise, the SAGEMCOM Helpdesk or your retailer will advise you how to proceed.
A) General Guarantee conditions
SAGEMCOM undertakes to remedy by repair or exchange at its own convenience, free of charge for labour and replacement parts,
any defects in the equipment during the guarantee period of 12 (twelve) months or 3 (three) months for accessories, from the date of
original invoice of the Equipment, where those defects are a result of faulty workmanship.
Unless the customer has concluded with SAGEMCOM a maintenance contract in respect of the equipment which specifically provides
for repairs to be carried out at the customer`s premises, the repairs will not be carried out on the equipment at the customer premises.
The customer must however return the defective equipment at his/her own expense, to the address supplied by the SAGEMCOM
Helpdesk or by the retailer.
In the case that a product needs to be sent in for a repair, it must always be accompanied by a proof of purchase (which is not altered,
written on or in any way made illegible) showing that the product is still under guarantee. In the case that no proof of purchase is
enclosed, the SAGEMCOM repair centre will use the production date as its reference for establishing the guarantee status of the
product.
Apart from all legal obligatory rules, SAGEMCOM, do not give any Guarantee, either implicit or explicit which is not set force in the
present section, and can not be held responsible for any direct or indirect, material or immaterial damage, either in or out of the frame
of the present guarantee.
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  • Bonjour
    Problème augmentation de la sonnerie en FR
    notice merci
    Sagemcon c120 eco
    SN; NH15310B2C22326
    cordialement
    Christian valat Submitted on 23-11-2022 at 17:28

    Reply Report abuse


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