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Troubleshooting
Motor doesn’t start or
blade doesn’t rotate
Check that the power plug is properly inserted into the power outlet.
Overload Protection System may have operated (see below).
Blender stopped
suddenly while in use
This extractor has overload protection to prevent damage to the motor,
which may have operated. Unplug, remove the cup and allow the motor to cool
down for 30 minutes. Once cooled, you will be able to use as usual again.
We recommend blending in smaller batches, or cutting ingredients into
smaller pieces. See Overload Protection System section for detailed
information.
Food is lumpy or
unevenly blended
This can happen when too much food is being blended at one time.
Try a smaller amount, and work in batches if necessary.
The ingredients may be too large. Try cutting into smaller pieces.
For best results, ingredients should be in pieces no larger than 2cm.
Food sticks to blade
and cup
The mixture may be too thick. Try adding more liquid and/or pulsing
the blender.
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