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10 TROUBLESHOOTING
Fault
Cause
The fire doesn’t burn
well
Damp wood
Inappropriate fuel
Poor chimney draught (min 10 Pa)
Insufficient combustion air
Glass blackens quickly
Damp wood
Inappropriate fuel
Filled too much wood
Insufficient combustion air
A strange odour and
smoke develops during
first use
Baking in of the paint
Condensation
High difference in temperature
Smoke hindrance
Poor chimney draught (min 10 Pa)
Fuel isn’t entirely burnt
Chimney fire
Innapropriate fuel
Overcharge
Poor maintenance
11 SPARE PARTS
We stock most spare parts for our products. Contact your dealer and apply for your spare parts by your
nearest point of sale. For the spare parts for your product, note down the reference number and request
the spare part from your point of sale. For spare parts both under and outside of warranty, please contact
your point of sale. Always use the specified type and serial number in case of failure / reparation / ordering
of the spare parts.
41


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