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9. Troubleshooting
To reduce the risk of shock and unintended operation, turn off power and unplug the appliance before servicing.
Problem description Possible cause Possible solution
Brush roller does not spin Brush roller wrapped by hair, fibers and other long
impurities
Remove impurities entangled on the brush roller
Motor does not work Low battery Charge the vacuum cleaner
Dust cup full of dust Empty the dust cup
Vacuum cleaner overheats due to extended runtime Restart after cooling
Poor suction Filter full of dust Clean or change the filter
Air inlet of brush roller or brush roller itself blocked Clean electric brush
Cyclone blocked by paper or wool fibers Regularly check and clean cyclone
Air channel between dust cup and main unit blocked Regularly check and clean air channel between dust
cup and main unit
Indicator light of charger not on or not blinking during
charging
Power adapter not plugged in properly Plug in power adapter properly
In any other case or if the solution explained above did not solve the problem, please contact us at service@roidmi.com.
10. Technical data
a) Vacuum cleaner
Product model XCQ06RM
XCQ06RM
XCQ12RM
XCQ12RM
Electric brush model XCQDS03RM XCQDS03RM
Rated operating voltage 28.8 V
28.8 V
Rated charging voltage 34.2 V
34.2 V
Lithium battery capacity 2500 mAh / 72 Wh 2500 mAh / 72 Wh
Rated power 400 W (Vacuum cleaner) 400 W (Vacuum cleaner)
Rated power 35 W (Electric brush) 35 W (Electric brush)
Charging time approx. 2.5 hours approx. 2.5 hours
Running time approx. 65 mins (ECO mode) approx. 60 mins (ECO mode)
Running time approx. 35 mins (STANDARD mode) approx. 40 mins (STANDARD mode)
Running time approx. 10 mins (BOOST mode) approx. 10 mins (BOOST mode)
Dust cup capacity approx. 0.4 L approx. 0.4 L
Noise <83 dB(A) <83 dB(A)
Dimensions 1191 x 259 x 158 mm 1191 x 259 x 158 mm
Weight (net) approx. 2.6 kg approx. 2.6 kg
b)
Power adapter
Rated input voltage 100-240V~
Rated input current 1.0A
Rated output voltage
Rated output current 1.0A
Product model European Union: RM-C-Y01EU, United Kingdom: RM-C-Y01UK, United States: RM-C-Y01US, Australia: RM-C-Y01AU, Korea: RM-C-
Y01KR, Japan: RM-C-Y01JP, Taiwan: RM-C-Y01TW
Rated input voltage 100-240V~, 50-60 Hz
Rated input current 1.0A
Rated output voltage
Rated output current 1.0A
Product model European Union: KA3601A-3421000EU, United Kingdom: KA3601A-3421000BS
Bluetooth module: MHCB01P; Frequency range: 2400-2483.5MHz; Maximum transmitting power: 20dBm (EIRP).
Bluetooth module: MHCB01P; Frequency range: 2400-2483.5MHz; Maximum transmitting power: 20dBm (EIRP).
11. Disposal
Correct disposal of this product
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm
to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased.
They can take this product for environmental safe recycling.
34.2V
34.2VDC
9


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