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7. Problemen oplossen
Bezoekers kunnen mij niet horen wanneer
ik in de Ring-app praat
Als je op een iPhone of iPad werkt, open je de app
'Settings' (Instellingen) en tik je op 'Ring'. Zorg dat de
optie 'Microphone' (Microfoon) is ingeschakeld.
Als je op een Android-apparaat werkt, ga je naar
Settings > Application/Apps > Application Manager
> Ring > Permissions (Instellingen > Apps > App-
beheer > Ring > Machtigingen). Schakel deze
opties in.
Als je de optie 'Microphone' (Microfoon) niet ziet,
de-installeer dan de Ring-app en installeer hem
vervolgens opnieuw aan de hand van deze instructies:
iOS-apparaten:
1. Ga naar Settings > General > Storage and iCloud
Usage > Manage Storage > Ring (Instellingen >
Algemeen > iPhone-opslag> Opslagbeheer >
Ring) en tik op 'Delete App' (Verwijder app).
2. Start je mobiele apparaat opnieuw op.
3. Installeer de Ring-app opnieuw vanuit de App
Store. Wanneer de vraag verschijnt of je toegang
tot de microfoon wilt geven, tik je op 'Allow'
(Toestaan).
4. Wanneer de vraag verschijnt of je toegang tot de
microfoon wilt geven, geef je toestemming.
34


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