WARRANTY CONDITIONS
The Company UltraMedia GmbH & Co. Handels KG
Friedrich-Penseler-Str. 28
D-21337 Lüneburg
Phone.: +49/ (0) 4131/9239-20, Fax:+49/ (0) 4131/9239-55
(Mo.-Th.: 08:00-17:00, Fr.: 08:00-14:00)
www.ultramedia.de
service@ultramedia.de
assumes a warranty of 24 months for this product.
The warranty does not cover wearing parts, aesthetic parts, products with a damaged warranty seal or unreadable / existing
serial number, as well as damage caused by improper operation and / or improper use, the use of non-original spare parts,
unsuitable packaging or any other reason which are not attributable to "reflection" products.
On accessories, such as the remote control, the power supply, etc., we grant a warranty of 6 months from the date of
purchase.
It is essential to observe the warnings in the operating instructions.
In the event of a warranty claim, send the device, if possible, in the original packaging with complete accessories, a cover
letter from you with address and telephone / fax number and / or email address and a copy of your proof of purchase free of
charge (sender takes care of the transport) to the above Address. Non-free packages can not be accepted. For transport
damages of devices, which are not sent in the original packaging, UltraMedia assumes no liability! Before sending the device,
please contact us if there are any questions. Some issues can also be resolved through service support by phone or email.
After the repair we will send you the device free of charge (UltraMedia will pay for the transport).
