7894
46
Zoom out
Zoom in
Previous page
1/47
Next page
www.rebox.tv
46
A.1 Trouble Shooting
Occasionally receivers can hang-up (just like a PC) so you are recommended to reset the receiver by disconnecting
it from mains power. Wait 30 seconds and connect to mains power again and now check if the unit is working as
expected. If the receiver does not work properly after checking the trouble shooting section, please contact the
dealer. Don't open the receiver cover, it may cause an electrical shock due to high current voltage and the warranty
of your receiver will be void if the receiver has been opened.
If you have any problems with the functionality of the receiver please try the following ways of support:
1. Consult the relevant paragraph of the user manual.
2. Go to www.rebox.tv
, select your country and go to FAQ. You can also visit the internet site of Canal
Digitaal (www.canaldigitaal.nl) or TV Vlaanderen (www.tvvlaanderen.be).
3. Contact your local rebox dealer.
Symptoms Cause Solution
The green/red lights on the
frontpanel do not light up
The power cord is not plugged
in
Check that the power cord is plugged into the
wall outlet.
No picture and sound TV is set to wrong channel
Check if the TV is switched on and set your TV
to the correct EXT/AV or UHF channel
No picture and sound
Problem in cable connections
between receiver and TV
Check if the scart and/or RF cable is
ceonnected correctly to the tv and to the back
of the receiver
No picture and sound Receiver "hang-up"
Disconnect the main power cord of the
receiver from the 220V main power. Reapply
the power and "reset" from menu. Returning
as if for the first time
No sound
The receiver or TV is "mute"
mode.
Press the MUTE button on the remote control
unit of your receiver and TV.
No sound or picture
Problem in scart cable
connections between receiver
and TV
Firmly press the scart connectors on the
backside of the TV and receiver. Replace the
scart cable.
No picture Wrong alignment of the dish
Check the signal strength with a spectrum
analyser and adjust your dish correctly
The receiver displays the
message "No or bad signal"
during bad weather conditions
(heavy rain or snow)
This is normal, the bad
weather is interfering the
signal between the satellite
and your dish
Once the weather is better the picture will
appear. If not: check if there is no snow on
your dish.
The receiver displays the
message "No or bad signal"
Wrong parameters set in the
menu
Check settings in LNB- and Channel set up
menu
The receiver displays the
message "No or bad signal"
Wrong alignment of the dish
Ask your dealer to check the outdoor unit and
antenna cable to LNB
The remote control is not working
The batteries of the remote
control are not inserted or
exhausted
Check whether the batteries are inserted
correctly in your remote control. Check the
batteries, and if they are exhausted , replace
them
46


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Rebox RE-2250MG at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Rebox RE-2250MG in the language / languages: Dutch as an attachment in your email.

The manual is 0,4 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info