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EN-84 Original User Guide | Impulse 2.0 Pedelec Version 3
Display Description Cause Remedy
The range appears too short a) The range depends on:
» Rideprole
» Assist mode
» Tyre pressure
» Riding style
» Physical condition
» Overall weight
» Outside temperatures
» Battery capacity
» The route selected
» Smartphone charging via display
a) The are many reasons why the range may seem low 7.5.1 Range Page EN-69.
b) A learning cycle has not been carried out.
Perform a 'learning cycle': A new, fully charged battery should be run down once until the
motor assist stops and without recharging in between. In that way the battery 'learns' its
capacity, and the actual capacity will agree with the level indicated on the battery status
display. Please perform a learn cycle every six months or 5,000 kilometres. If you do not
repeat this from time to time, the actual capacity of the battery will increasingly diverge
from the value on the battery status display. Important: As soon as the battery switches to
sleep mode the learning cycle is interrupted.
Battery key lost Order another key. We recommend making a note of the key number on the sales receipt/document. This number can be used to order a
replacement key.
1. Go to the website www.trelock.de.
2. Select your language.
3. Select "Services" then "Spare key".
4. Follow the instructions.
If you no longer have the key number, replacing the lock is the only option. Please ask your DCW/RU dealer about this.
Battery heats up to over
45˚Cwhencharging
a) High ambient temperatures. a) Stop charging immediately and let the battery cool down. Then resume charging in a cooler
environment. If this problem keeps reoccurring, please contact your DCW/RU dealer; the battery
may have to be replaced.
b) Damaged battery.
b) Damaged batteries must not be charged or used for any other purpose. Please ask your
DCW/RU dealer; the battery may have to be replaced.
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