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Silvano Espresso Machine
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Warranty
Beginning October 9‟th 2011 the Silvano comes with a 2 year warranty starting from the
original date of purchase to protect against defects in materials or workmanship. The
warranty is void if the product has been damaged by abuse, neglect, or modification. For
more detailed information about the warranty please visit our website at the following link:
http://www.chriscoffee.com/policy
Machines purchased prior to October 9‟th 2011 have a 1 year warranty.
We Are Here To Help
Enjoy your new espresso machine and remember, should you have any questions, either
visit our FAQ section at the bottom of our web site or contact my staff or me by phone at
518-452-5995 or by email at service@chriscoffee.com
Please Remember: Save the shipping carton and all the packing material that came with
your machine. This is very important should you need to return your machine to us. If you
do need to send your machine back for any reason, you must first call our service
department and obtain a Return Authorization number prior to shipping. Be sure to insure
your machine and pack it securely. We can‟t be responsible for any damage that might
occur while in transit to us. Properly packing your machine with the original carton and
packing material minimizes this possibility. Should it be necessary for you to file a damage
claim with the shipper, we will of course be happy to assist you with the required forms.
Thank you again for your business,
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