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Troubleshooting
The following checklist can help you solve any problems that you might encounter when using Highway. Before checking this list, check the connections and follow
all the instructions in this user guide. Do not use Highway if you see smoke or if there is a burning smell as this can cause a fire or electric shock. If this occurs stop
using Highway immediately and contact your reseller.
Problem Possible cause Solution
General
Highway will not switch on. Car ignition is not on.
Cable is not properly connected.
Fuse has blown.
Turn your car key in the ignition.
Check the cable connection.
Replace the fuse with a new fuse of the same rating.
No sound Volume is set to the minimum level or the mute
function is on.
Check the volume or switch the mute function off.
Highway’s screen does not work normally. Highway is unstable. Press the RESET button.
DISC mode
Highway will not play discs. The disc is inserted incorrectly.
The disc is dirty or damaged.
Disc must be inserted with the label side facing up. Clean
the disc and check for damage. Try another disc.
Sound skips due to vibration. Mounting angle is over 30˚.
Mounting is unstable.
Adjust mounting angle to less than 30˚.
Mount the unit securely with the supplied parts.
TUNER mode
Unable to receive stations. The antenna is not connected properly. Connect the antenna properly.
Poor quality reception of radio station. The antenna is not fully extended or it is broken. Fully extend the antenna and if broken, replace it with a new
one.
Preset stations are lost. The battery cable is not properly connected. Connect the permanent live on the unit to the permanent
live on the vehicle.
USB mode
The USB device cannot be read. The USB device may not be suitably formatted. Check that the file system is in FAT or FAT32 format. Due to
different formats, some models of storage devices or MP3
players may not be compatible.
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