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Help and advice
I am having trouble connecting to my network
• Your radio can’t connect to wireless networks that are access controlled, such as office networks,
without a WEP, WPA or WPA2 key or password.
• Your radio needs to be positioned within the range of your wireless network, which will be reduced
if there are walls between your router and radio. Although Evoke is very good at picking up wireless
networks, the strength of the Wi-Fi signal will vary depending on your router and the surrounding
environment. If Evoke fails to find your wireless network, or the signal drops off, move the radio closer
to the router.
• Unless your wireless network is ‘open’ (this is generally not recommended due to the risk of
unauthorised access), make sure you have your WEP, WPA or WPA2 key to hand.
• Make sure that you have entered the correct WEP, WPA or WPA2 key or password for your network.
• If you also experience trouble connecting to your network with the Ethernet adapter, check your
Internet connection using a computer. If this is OK, try restarting your router or modem.
Screen displays ‘Station not available’
• If a station will not play visit http://support.pure.com for assistance.
Media player is not working
• To share your music files with your radio you need to download and install FlowServer from
connect.pure.com (available as a free download when you join Pure Connect).
• Make sure that your computer is switched on.
• Your radio cannot play files which are restricted by Digital Rights Management (DRM).
• Make sure your music files are saved as a supported file format: MP2, MP3, WMA4, WMA7, WMA8,
WMA9, or AAC (including .m4a).
Note: Visit http://support.pure.com for further help, step-by-step guides, and downloads.
