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12 POSSIBLE PROBLEMS AND SOLUTIONS
Problems with incoming calls:
No notification of incoming calls:
The bell is disabled; enable it.
You are continuously busy:
Check whether a 2nd phone or a 2nd handset that has been
registered with the base station, is using the line.
Connect another phone to your phone connection, and use
this to check whether the malfunction originates from your
connection or your carrier.
Problems with outgoing calls:
Beep tones sound only when pressing a button:
The key lock function is enabled. Press and hold the button
for 2 seconds to disable the key lock function.
Problems during calling:
Beep tones during an intercom call:
You are called from outside during an intercom call; end this
call, wait until the phone rings normally and answer the call.
Noise and other distortions:
You are getting out of reach of the base station; reduce the
distance.
There are other electrical devices in the vicinity that interfere
with the radio waves of your DECT phone; try another location.
Problems with Caller Identification:
You do not receive Name or Caller Identification information on the
display of your handset.
Check whether your carrier transmits these signals (you shall
subscribe to this service with some providers).
You do receive the numbers on the display of your phone, but not
the name.
The carrier does not forward names; consult your carrier for this.
The name has not been programmed in the memory of your
handset; program it.
The name has been programmed in the memory, but the
accompanying phone number has been programmed without area
code; program the number including area code.
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