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Generating Power to the World
Page 26 of 26
PT-10000/PT-12000 Operators Manual
TROUBLESHOOTING
TROUBLE
POSSIBLE CAUSE
SUGGESTED ACTION
Generator will not start via
remote panel or other source
Generator is not in “auto” mode
Put Generator in Auto mode via
controller
Remote connection plug is not
connected
Reconnect Remote control Plug
Engine does not crank from
local controller
Battery is low or terminals are
dirty.
Clean terminals and re-charge
battery.
Replace battery if necessary.
Crank circuitry wiring improperly
connected.
Refer to engine control wiring and
check crank connections.
Engine cranks but doesn’t start
Out of fuel.
Check fuel level, add fuel if
necessary.
Fuel relay damaged
Check fuel relay and replace if
damaged.
Fuel System lost prime
Use Primer on top of fuel filter
Engine Starts but shuts down
after a few seconds
See failure on controller LCD
Display
Engine Starts but genset not
producing Voltage
Main breaker is in the “off”
position
Turn Main Breaker to the “on”
position
Visually inspect all Generator
Output leads for connectivity
.
For all other trouble shooting issues please contact one of our dealers on our website.
www.powertechgenrators.com or scan the QR code below.
26


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