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Additional information
26
En
Additional information
Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorized PIONEER dealer or service
centre.
General
The clock is not set to the correct time.
Did a power failure occur?
Reset the clock. (Refer to page 13)
When a button is pressed, the unit does not respond.
Have you correctly selected the stereo receiver or CD player
using the CONTROL RCV or CONTROL CD button on the
remote control before using the function button?
Set the unit to the power stand-by mode and then turn it back
on.
If the unit still malfunctions, reset it. (Refer to page 27)
No sound is heard.
Is the volume level set to “Min”?
Is the volume muted?
Are the headphones connected?
Are the speaker wires disconnected?
CD player
Playback does not start.
Playback stops in the middle or is not performed properly.
Is the disc loaded upside down?
Does the disc satisfy the standards?
Is the disc distorted or scratched?
Playback sounds are skipped, or stopped in the middle of a
track.
Is the unit located near excessive vibrations?
Is the disc very dirty?
Has condensation formed inside the unit?
Remote control
The remote control does not operate.
Is the AC power lead of the unit plugged in?
Is the battery polarity correct?
Are the batteries dead?
Is the distance or angle incorrect?
Does the remote control sensor receive strong light?
Are the stereo receiver and CD player connected correctly
with the supplied remote control cable and RCA audio cable?
Tuner
The radio makes unusual noises continuously.
Is the unit placed near the TV or computer?
Is the FM aerial placed properly? Move the aerial away from
the AC power lead if it is located nearby.
DAB
DAB reception is poor.
Check the connections, and adjust the location and position
of aerial. After that, execute Auto Scan function manually.
(Refer to page 23)
If the reception environment changed by removal, etc.,
execute Auto Scan function manually. (Refer to page 23)
USB
Device cannot be detected.
Is there any MP3/WMA/WAV file available?
Is the device properly connected?
Is it an MTP device?
Playback does not start.
Is it a copyright protected WMA file?
Is it a false MP3 file?
iPod/iPhone/iPad mini
No sound is produced.
The iPod/iPhone/iPad mini is not playing.
The iPod/iPhone/iPad mini is not properly connected to the
unit.
Is the AC power lead of the unit plugged in?
Audio of iPod/iPhone/iPad mini cannot be heard via the
headphones connected to the unit.
Audio of iPod/iPhone/iPad mini is not output from the
COAXIAL OUT socket of the CD player.
iPod/iPhone/iPad mini will not charge.
The iPod/iPhone/iPad mini is not making full contact with the
connector.
The iPod/iPhone/iPad mini is not supported. Refer to
Supported models on page 19 for compatible models.
“This accessory is not made to work with iPhone” or “This
accessory is not supported by iPhone” appears on iPhone
screen.
iPhone is not properly docked.
Condensation
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter on
the remote control. Condensation can cause the unit to
malfunction. If this happens, leave the power on with no disc
in the unit until normal playback is possible (about 1 hour).
Wipe off any condensation on the transmitter with a soft
cloth before operating the unit.
If problem occurs
When this product is subjected to strong external
interference (mechanical shock, excessive static electricity,
abnormal supply voltage due to lightning, etc.) or if it is
operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1 Set the unit to the stand-by mode and turn the power
on again.
2 If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.
Note
• If neither operation above restores the unit, clear all the
memory by resetting it.
26


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