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English
Symptom Cause Action
An error occurred during the
display and operation of this
product.
The microcomputer in this
product is malfunctioning.
Press the reset button.
“Part Names”
There may be issues with the
microSD card.
Format the microSD card.
“This Product Settings” -
“Configurable Features” -
“System Setting” - “Format SD
Card”
A file that should have been
saved cannot be found.
If there is insufficient space in
the storage areas of the microSD
card, the files will be overwritten
in order from the oldest files.
We recommend that you back up
any important files you want to
keep.
“Backing Up Recorded
Files”
The product makes parking
mode files when you get in and
out of the vehicle.
The vibration when people get in
and out of the vehicle and the
movement of people are being
detected.
Adjust the sensitivity of the
sensors to use for detection.
“This Product Settings” -
“Configurable Features” -
“Video Setting” - “Parking
Mode” - “G-Sensor
There are many videos where
nothing happens in the files
recorded while parked. The sensitivity of impact
detection may not be
appropriate.
My vehicle was hit while parked,
but a video file wasn’t recorded.
An accident occurred during
driving, but a video file wasn’t
recorded.
The sensitivity of impact
detection may not be
appropriate.
Adjust the sensitivity of the
sensors to use for detection.
“This Product Settings” -
“Configurable Features” -
“Video Setting” - “G-Sensor
There’s no sound when I play a
video file.
The sound recording setting may
be OFF.
Check the sound recording
setting again.
“This Product Settings” -
“Configurable Features” -
“System Setting” -
“Microphone”
An error message “This SD card
is slow. Please format SD Card”
occurred periodically.
Fragmented files are generated
in the SD card and the SD card
is nearing the end of its useful
life.
Please replace the SD card.
Screen OFF and Wi-Fi OFF
process occurred after high
temperature warning screen
displayed with beep sound.
The temperature of the main unit
LCD is too high and needs to be
lowered by limiting product
functionalities.
Please wait until the LCD
temperature reaches the
normal and the product
recovers automatically.
The main unit shut down after
high temperature warning
screen displayed with beep
sound.
The temperature of the main unit
LCD is too high and the unit
needs to be shut down to prevent
failure.
Please wait until the LCD
temperature reaches the
normal and press the power
button.
“Part Names”
Troubleshooting
44


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