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PhonicEar XEN Manual

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Warranty
29
A Two-year limited warranty is issued to the original consumer of this product by Phonic Ear A/S.
Time period of warranty
This warranty will go into effect upon the date of original purchase of this equipment, and will remain in
effect for two calendar years from that date as long as the instrument remains the property of the original
consumer.
What is covered by this warranty
Any electronic component which, because of workmanship, manufacturing, or design defects, fails to func-
tion properly under normal use during the life of this warranty will be replaced or repaired at no charge for
parts or labour when returned to the factory service centre. Transportation in is paid by the customer. If it is
determined that repair is not feasible, the entire unit may be replaced with an equivalent unit upon mutual
agreement of the manufacturer and customer.
What is not covered by this warranty
1 Malfunctions resulting from abuse, neglect, or accident.
2 Peripheral accessories as itemized within the product brochure, when such items are
returned after 30 days from the original purchase.
3 Batteries.
4 Instruments connected, installed, used, or adjusted in a manner contrary to instructions pro-
vided by the manufacturer.
5 Consequential damages and damages resulting from delay or loss of this instrument. The exclu-
sive remedy under this warranty is strictly limited to repair or replacement as herein provided.
6 Products damaged in transit unless investigated by the shipper and returned to the warrantor
with the investigation report.
Phonic Ear A/S reserves the right to make changes in the design or construction of any of its instruments at
any time without incurring any obligation to make any changes whatsoever on units previously
purchased. This warranty is in lieu of all other expressed warranties. All expressed and implied warranties
will terminate upon the expiration of this written warranty. No representative or person is authorized to
represent or assume for us any liability in connection with the sale or use of our products other than as set
forth above.
The above warranty does not affect any legal rights that you might have under applicable national legisla-
tion governing sale of consumer goods. Your distributor may have issued a warranty that goes beyond the
clauses of this limited warranty. Please consult your distributor for further information.
What to do if you need service
If you require service under the terms of this warranty, carefully package the instrument to prevent damage
and return it to your distributor (see information on back cover). Please provide your receipt, a detailed
description of the problem, your full name, billing address, and telephone number.
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