705378
13
Zoom out
Zoom in
Previous page
1/14
Next page
8 Frequently
asked
questions
My Bluetooth headset does not turn on.
The battery level is low. Charge the
headset.
I cannot pair my Bluetooth headset with
my Bluetooth device.
The Bluetooth is disabled. Enable the
Bluetooth feature on your Bluetooth
device and turn on the Bluetooth device
before you turn on the headset.
How to reset pairing.
Let headphone stay in pairing mode (red
and blue lights ash alternately), push the
power button up to + and hold more
than 10 seconds until purple LED light on.
I hear but cannot control music on my
Bluetooth device (e.g. play/pause/skip
forward/backward).
Make sure the Bluetooth audio source
supports AVRCP (see ‘Technical data’ on
page 10).
The volume level of the headset is too low.
Some Bluetooth devices cannot link the
volume level with the headset through
volume sync. In this case, you have to
adjust the volume on your Bluetooth
device independently to achieve an
appropriate volume level.
The Bluetooth device cannot nd the
headset.
The headset may be connected to a
previously paired device. Turn o the
connected device or move it out of
range.
• Pairing may have been reset or the
headset has been previously paired
with another device. Pair the headset
with the Bluetooth device again as
described in the user manual. (see
‘Pair the headset with your Bluetooth
device at the rst time’ on page 6).
My Bluetooth headset is connected to a
Bluetooth stereo enabled mobile phone,
but music only plays on the mobile phone
speaker.
Refer to the user manual of your mobile
phone. Select to listen to music through
the headset.
The audio quality is poor and crackling
noise can be heard.
The Bluetooth device is out of range.
Reduce the distance between your
headset and Bluetooth device, or
remove obstacles between them.
• Charge your headset.
The audio quality is poor when streaming
from the mobile phone is very slow, or
audio streaming does not work at all.
Make sure your mobile phone not only
supports (mono) HFP but alos supports
A2DP and is BT4.0x (or higher) compatible
(see ‘Technical data’ on page 8).
For further support, visit www.philips.com/support.
13


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips TAPH802 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips TAPH802 in the language / languages: English as an attachment in your email.

The manual is 0,87 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Philips TAPH802

Philips TAPH802 User Manual - German - 14 pages

Philips TAPH802 User Manual - Dutch - 14 pages

Philips TAPH802 User Manual - French - 14 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info