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Play-Fi
Cannot discover the Play-Fi supported
devices from the app.
Make sure the device is connected to the
Wi-Fi.
Cannot play Play-Fi music
Certain network service or contents
available through the device may not be
accessible in case the service provider
terminates its service.
When the rst time set up is not
successful, close the Philips Sound app
powered by DTS Play-Fi. Restart the app.
When the speaker was set as Stereo Pairs
or SurroundSound, the speaker need to
be disconnected in the App before use
separately.
Wi-Fi connection cannot be established.
Check the availability of WLAN network
on the router.
Place the Wi-Fi router closer to the unit.
Make sure the password is correct.
Check the WLAN function or reboot the
modem and Wi-Fi router.
Wi-Fi
This is a 15 mins power off function, one
of the ERPII standard requirement for
saving power
When the unit’s external input signal
level is too low, the unit will be turned o
automatically in 15 minutes. Please
increase the volume level of your external
device.
Remote control does not work
Before you press any playback control
button, rst select the correct source.
Reduce the distance between the remote
control and the unit.
Insert the battery with its polarities (+/-)
aligned as indicated.
Replace the battery.
Aim the remote control directly at the
sensor on the front of the unit.
Quality of audio play from a connected
Bluetooth device is poor.
The Bluetooth reception is poor. Move the
device closer to the soundbar, or remove
any obstacle between the device and the
soundbar.
I can’t find the Bluetooth name of this
unit on my Bluetooth device
Ensure the Bluetooth function is activated
on your Bluetooth device.
Re-pair the unit with your Bluetooth
device.
22


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