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(QVXUHWKDWWKHYLGHRÀOHVDUHQRW
damaged.
:K\FDQQRWP\3KRWR)UDPHVKRZYLGHRÀOHV
even I could see them in [Browse] mode, and I
played them before?
Ensure that [Slideshow Photo Only] is not
enabled.
To play video in slideshow mode:
1. In slideshow mode, tap
.
2. In the displayed option menu, select
[Slideshow Photo Only].
3. In the displayed message, select [No] and
then tap OKWRFRQÀUP
1RZ\RXFDQSOD\WKHVHYLGHRÀOHVLQVOLGHVKRZ
Why does my PhotoFrame not show some of
P\PXVLFÀOHV"
The PhotoFrame only supports MP3 (MPEG
$XGLR/D\HU,,,PXVLFÀOHV(QVXUHWKDWWKHVH
0303(*$XGLR/D\HU,,,PXVLFÀOHVDUH
not damaged.
Why does the PhotoFrame not go into auto-
off status after I set it?
Ensure that you set the current time, 
auto-off time, and auto-on time correctly.
The PhotoFrame automatically turns off
its display exactly at the auto-off time. If
the time has already passed for the day,
it starts to enter auto-off status at the
VSHFLÀHGWLPHIURPWKHQH[WGD\
Ensure that you adjust brightness sensor 
correctly. If the auto-on level is too close
to the auto-off level, this function cannot
take effect.
Does the PhotoFrame support CF II?
No. The PhotoFrame does not support CF II.
Can I increase the memory size to store more
pictures on the PhotoFrame?
No. The internal memory of the PhotoFrame
LVÀ[HGDQGFDQQRWEHH[SDQGHG+RZHYHU
you could switch between different photos
by using different storage devices on the
PhotoFrame.
The PhotoFrame is ON but the PhotoFrame
does not respond anymore. What can I do?
Ensure that the PhotoFrame is turned on.
Then, use a pin to trigger the RESET button
located on the back to restore the system.
12 Frequently
asked questions
Is the LCD screen touch-enabled?
The LCD screen is not touch-enabled. After
you turn on the PhotoFrame, you can use the
touch boarder on the front panel to control
the PhotoFrame.
Can I use the PhotoFrame to delete photos
on a memory card?
Yes, it supports operations to delete photos
on external devices such as a memory card.
Ensure that you enable the delete function on a
memory card available on the PhotoFrame.
Can I use the PhotoFrame during its display
auto-off periods?
Yes.
When the PhotoFrame is in standby (sleep)
mode, you can press
to wake up the
PhotoFrame.
Why does my PhotoFrame not show some of
my photos?
The PhotoFrame plays only JPEG photos 
(maximum: 8000 x 6000 pixel resolution)
and progressive JPEG photos (maximum:
1024 x 768 pixel resolution).
Ensure that these photos are not 
damaged.
Why does my PhotoFrame not show some of
P\YLGHRÀOHV"
The PhotoFrame plays most video clips 
of a digital still camera in M-JPEG (*.avi/*.
mov), MPEG-1 (*.mpg), MPEG-4 (*.avi/*.
mov/*.mp4), H.263 (*.avi/*.mov) format.
Some video clips might have compatibility
issues when played on your PhotoFrame.
Before playing, ensure that these
video clips are compatible with your
PhotoFrame.
(QVXUHWKDWWKHVL]HRIWKHYLGHRÀOHV
are applicable to your PhotoFrame (For
details, see “Product information” in the
User Manual).
EN
56


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