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16 Philips · PicoPix Max One
Troubleshooting
Power cycling
If a problem occurs that cannot be corrected
with the instructions in this user manual, follow
the steps given here.
1 Turn the projector off by holding down
for 1 second.
2 Wait at least ten seconds.
3 Turn the projector on again by holding
down for 1 second.
4 If the problem persists, please contact our
technical service centre or your dealer.
Problems Solutions
The projector cannot be turned on or
powered.
Disconnect and reconnect the power cable, and
try to turn the projector on again.
Low battery power. Connect the projector to an
external power supply.
Use the original power adapter.
The projection screen does not show
images.
You need to connect the projector to an HDMI
device or USB-C device, so that the projection
screen can show images (see Connect, page
7).
Select the correct input source. Press on the
remote control to access the input source list for
input source selection.
Check if the video output of the external device is
turned on.
The projector is charged slowly. When powered on, the external power will be
used first to run the projector and unused power
will charge the battery.
For faster charging, charge while the projector is
powered off.
The projector turns itself off. Low battery power.
When the projector is running for a long period
of time, the surface becomes hot. Ventilate the
projector properly, with at least 30 cm clearness
around all the sides of the projector.
Check that the power cable is connected correctly.
The projector cannot be turned off. Press and hold longer than 30 seconds.
No image from the external HDMI device. Disconnect the HDMI cable or switch off the
HDMI device.
Wait three seconds.
Reconnect the HDMI cable or switch on the HDMI
device again.
No sound from the external connected
device.
Check the cables to the external device.
Check that the sound is activated on the external
device.
Only the original cables from the device
manufacturer may function.
No sound from external HDMI output
device.
On the HDMI output device, set the audio setting
to Stereo (PCM).
16


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  • My picopix dont work when i connect my cellphone samsung s21 to the usb-c port. i have chose the usb-c output on the projector. do i need some software on my cellphone aswell to get it work? Submitted on 5-12-2021 at 00:45

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  • I have a picopix max one and i it dont work when i connect my cellphone Samsung s21 with the usb c port. I have chose the usbc output on the projector. Do i need some software on my cellphone to get it work? Submitted on 5-12-2021 at 00:43

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