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Service 38
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
1 Switch the device
off using the on/off switch on the
side.
2 Wait at least ten seconds.
3 Switch the device
on using the on/off switch on the
side.
4 If the problem repeats,
please contact our technical
customer service or your retailer.
Problems Solutions
The Pocket Projector is unresponsive or hung up Insert a slim, pointy object into the reset hole to trig-
ger a hardware reset (see also Side View, page 5)
The Pocket Projector cannot be switched on Connect the supplied power supply to recharge the
interna
l battery.
No sound Adjust the volume using the / key on th
e
remote control.
No sound from the external connected device Check the cables to the external device
Set the volume on the external device
Only the original cables from the device manufac-
turer may function
Bad sound quality with your co
mput
er connection Check if the audio cable is connected to the comput-
ers headphone socket or the line-out socket.
The volume setting on the computer should not be
too hi
gh.
Only t
he initial screen appears and not the image from
the exte
rnal device
Check if the cables are connected to the right sock-
ets.
Please check that the external device is switched on
Check if the video output of
the ext
ernal device is
switched on.
Only the initial screen appears and not the image from
th
e connected computer
Please check that the VGA-output of the computer
is switched on.
Check if the resolution of the computer is set to
800x600.
Device switches turns off When the device is running fo
r a long period of tim
e,
the surface becomes hot and a warning symbol
appears on the projection (see also Symbols in the
Statusbar, page 10). The device automatically turns
off when it gets too hot. After the device has cooled
down, yo
u
can continue playback.
When the battery does not have sufficient capacity,
the d
e
vice turns off. Connect the device to the
power supply.
The device is connected to the power supply and
switche
s to stand-by mode
The battery is in deep discharge. The device can be
turned on and is ready to use after approximately
five minutes of charging time (see also Battery deep
discharge, page 36).
39


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