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7 Troubleshooting
No power
Ensure that both plugs of the mains cord are properly connected.
Ensure that there is power at the AC outlet.
Check if the built-in battery is drained.
No sound
Ensure that the AV cable is connected correctly.
Distorted picture
Clean the disc. With a clean, soft, lint-free cloth, wipe the disc outwards from
the center.
Make sure that the video output format of the disc is compatible with the TV.
Change the video output format to match your TV or program.
The LCD is manufactured using high precision technology. You may, however,
see tiny black points and/or bright points(red, blue, green) that continuously
appear on the LCD. This is a normal result of the manufacturing process and
does not indicate a malfunction.
Cannot play disc
Ensure the disc label is upwards.
Clean the disc. With a clean, soft, lint-free cloth, wipe the disc outwards from
the center.
Check if the disc is defective by trying another disc.
No response to the game pad
Ensure that the path between the game pad and the player is clear from
obstacles.
From a close distance, point the game pad directly at the player.
Replace the game pad batteries.
The function does not work for this disc. Refer to the disc instructions.
Not work properly or freeze up
Press RESET with a ball-point pen or similar tool to switch off the player, and
press
to restart.
The player feels warm
When the player is in use for a long period of time, its surface will be heated.
This is normal.
PD7010_12_UM_Book1_V2.0.indb 22 8/24/2012 10:04:10 AM
21


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